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Change management study - 98% of participants now well equipped for challenging conversations

Global telecommunications company in more than 100 countries, program rolled out in 90 days, reaching 540 participants, across 11 regions.

Due to substantial market forces and changes in company strategy, this organization was in the midst of significant change, including shifts in investment strategies, major reorganizations and layoffs. These changes affected its business lines, functions and regions globally.

Given the scope of the initiative and anticipated difficulties with the needed changes, the company was challenged with how to keep leaders, managers and employees focused and productive. Specifically, the company wanted to
support line managers by providing skills to minimize the disruption of change so that the company could move through the change curve faster and with stronger success.

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